Frequently Asked Questions (FAQs)

Visa Electrocomp – Electronic Components Distributor

1. What products does Visa Electrocomp offer?

We specialize in the distribution of electronic components such as semiconductors, ICs, resistors, capacitors, relays, connectors, sensors, power supplies, and more from trusted global manufacturers.

2. Who can place an order?

We supply to individuals, manufacturers, R&D institutions, educational organizations, and resellers. Both small and bulk quantity orders are welcome.

3. How can I place an order?

You can place your order through our website or by contacting our sales team via email or phone. For bulk or custom inquiries, request a quotation through the contact form.

4. Do you offer bulk discounts?

Yes. We offer tiered pricing and volume discounts for bulk purchases. Please contact us directly for a customized quotation.

5. How do I know if an item is in stock?

Product availability is shown on the product page. For high-demand or limited-stock items, we recommend confirming with our sales team before placing an order.

6. What are your payment options?

We accept payments via

• UPI & Net Banking (India)

• Bank Transfer (NEFT/RTGS)

• PayPal (for international orders)

7. Do you ship internationally?

Yes, we ship worldwide. Shipping charges and delivery times may vary depending on the destination and courier services.

8. How long does delivery take?

Domestic deliveries typically take 2–7 working days. International deliveries may take 7–15 business days depending on customs and location.

9. Can I track my order?

Yes. Once your order is dispatched, we will send you a tracking number via email or SMS.

10. What is your return policy?

We accept returns for unused products in original packaging within 7 days of delivery. Please see our Returns Policy page for full details. Custom or opened components are not eligible unless defective.

11. Are your products genuine?

Absolutely. We source all components directly from authorized distributors and manufacturers to ensure authenticity and quality.

12. What if I receive a damaged or wrong item?

Please notify us within 48 hours of delivery with photos of the item and packaging. We will arrange for a replacement or refund after verification.

13. Can you source components not listed on your website?

Yes. If you’re  looking for a specific part or discontinued item, send us the part number or datasheet. Our sourcing team will try to procure it for you.

14. How do I contact customer support?

You can reach us via:
Email: sales@visaelectrocomp.com 
Phone/WhatsApp: 9035759432
Support Hours: Monday–Saturday, 9 AM – 6 PM IST